This is a short notice planned maintenance notification we received from one of our data center.

*Service Affecting*
START:  Saturday, January 14, 2012 10:00 PM PST (GMT-8)
FINISH: Saturday, January 14, 2012 11:30 PM PST (GMT-8)

Duration: Under 30 minutes, most likely 15 minutes.

COMMENTS:
This maintenance is required by our data center transport provider to repair a transport link.  The circuit is currently active but is experiencing sporadic and minimal packet loss.  This window is expected to repair this problem.

EXPECTED IMPACT:
Only customers in DDoS protected data center will experience an outage during the maintenance window.

Dear Customer,

We suddenly notice two of our dedicated server suddenly down in DDoS network.

Our DC network engineers are investigating the issue.

We will update you as soon as they determine the cause.

Best Regards

TheTigerHost.com Team

Dear Customer,

For safer environment, we reset our all customer billing portal password.

As most of you may be aware that - for security reason we forcefully change our all customer billing portal password once in a three months .

For this change it will be not possible to login using old password to our billing portal. You will need to use password reminder to set a new a new password.

Here is password reminder link for billing portal- https://my.thetigerhost.com/pwreset.php

Regards
TheTigerHost.com Team

Dear Customer,

You can now chat with us at live@thetigerhost.com from jabber/ xmpp protocol instant messaging.

From 1st February we will stop using our other jabber/ xmpp IM id- thetigerhost@jabber.org

Wishing you all happy new year.

Regards
TheTigerHost.com Team

Dear Customer,

We upgraded our client management and billing system to latest stable version.

Regards

TheTigerHost.com Team